Professional guidance for your international education journey.

Terms of Service

Last updated: 08 Sep, 2026

Welcome to GLADS – Global Learning & Development Solutions (“GLADS”, “we”, “us” or “our”). These Terms & Conditions govern your use of our website and our educational consultancy and support services. By using our website or engaging our services, you agree to these Terms & Conditions.

1. Our Services

GLADS provides educational guidance and support, including student counselling, university and education-provider applications, admissions support, visa guidance, training programmes, fellowships, observerships and other related educational services.

Our services are intended to provide guidance and administrative support. We do not guarantee admission, a visa, a scholarship, employment, or any particular outcome, as these decisions are made by the relevant university, institution, government authority or other third party.

2. Information Provided by You

You are responsible for ensuring that all information, documents and supporting materials you provide to GLADS are accurate, complete and genuine. You must inform us promptly of any changes that may affect your application.

GLADS is not responsible for delays, refusals or other consequences resulting from inaccurate, incomplete or misleading information supplied by you.

3. Applications and Third Parties

Where we assist with an application, the final decision remains with the relevant university, educational institution, visa authority or other third party.

Programme availability, admission requirements, fees, deadlines and other information may change. We will make reasonable efforts to provide accurate and up-to-date information but cannot guarantee that third-party information will remain unchanged.

4. Fees and Payments

Any applicable fees, charges and payment terms will be communicated to you before the relevant service is provided.

Unless otherwise agreed in writing, payments must be made in accordance with the agreed payment terms. Any refunds will be subject to the applicable refund policy and the terms communicated to you.

5. Visa Guidance

GLADS may provide general visa guidance and administrative support. This does not constitute legal or immigration advice unless expressly stated otherwise.

Visa decisions are made solely by the relevant government authority. GLADS cannot guarantee visa approval or the outcome of any immigration application.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, branding and other materials, is owned by or licensed to GLADS and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify or use our content or branding without our prior written permission.

7. Website Use

You agree to use this website lawfully and not to misuse, disrupt or attempt to gain unauthorised access to the website, its systems or any information contained within it.

We reserve the right to update, suspend or withdraw any part of the website or our services without prior notice where reasonably necessary.

8. Privacy and Personal Data

We process personal information in accordance with our Privacy Policy and applicable data protection legislation, including the UK GDPR and Data Protection Act 2018.

Please refer to our Privacy Policy for information about how we collect, use, store and protect your personal data.

9. Limitation of Liability

To the extent permitted by law, GLADS will not be liable for losses arising from decisions, actions or failures of third parties, including universities, educational institutions, visa authorities, government bodies or other service providers.

Nothing in these Terms & Conditions excludes or limits liability that cannot lawfully be excluded or limited.

10. Changes to These Terms

We may update these Terms & Conditions from time to time. The updated version will be published on this website with the relevant revision date.

11. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the jurisdiction of the courts of England and Wales, unless otherwise required by applicable law.

12. Contact Us

If you have any questions regarding these Terms & Conditions or our services, please contact:

GLADS – Global Learning & Development Solutions
London, United Kingdom
Email: info@glads.uk
Website: https://glads.uk/

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