Global Learning & Development Solutions
Introduction
Glads is committed to protecting and respecting your privacy in accordance with the UK
General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store and protect your personal data.
Who we are
Glads
Educational support services
United Kingdom
Email: info@glads.uk
ICO Registration Number: ZC109881
What Information We Collect
We may collect and process the following personal data:
Personal Identification Data
- Full name
- Date of birth
- Address
- Telephone number
- Email address
Academic Information
- Transcripts
- Certificates
- English language test results
- CV / Personal statements
Identity & Immigration Data
- Passport copies
- Visa status
- Immigration documents
Financial Information
- Bank statements (where required for applications)
Lawful Basis for Processing
We process your data under the following lawful bases:
- Performance of a contract
- Legal obligation
- Legitimate interest
How We Use Your Data
We use your data to:
- Provide education counselling services
- Submit applications to institutions
- Communicate with universities and colleges
- Assist with visa documentation
- Maintain internal records
- Comply with legal obligations
Sharing Your Data
We may share your information with:
- Educational institutions
- Visa advisers
- Government authorities (where legally required)
- CRM and secure cloud service providers
We do not sell your data to third parties.
Data Security
We implement appropriate technical and organisational measures to protect your data,
including:
- Secure cloud storage
- Password protection
- Restricted access
- Encryption where appropriate
Data Retention
We retain personal data only as long as necessary:
- Unsuccessful applicants: up to 24 months
- Successful applicants: up to 6 years
Data is securely deleted after retention periods.
Your Rights
Under UK GDPR, you have the right to:
- Access your data
- Rectify inaccurate data
- Request erasure
- Restrict processing
- Object to processing
- Withdraw consent
Requests must be made in writing to info@glads.uk.
Complaints
If you are not satisfied, you may contact the Information Commissioner’s Office (ICO):
www.ico.org.uk